Email Alerts
What the Email channel does
An Email alert channel sends a notification to an inbox whenever one of your monitors changes state: a check fails, recovers, runs degraded, or an SSL certificate is about to expire. Email is the fastest channel to set up: it needs nothing more than an address. The first time a new team opens API monitoring, LoadFocus adds the account's own email as a channel, so you may already have one.
Add the channel in LoadFocus
- Go to the Alert Channels page.
- Click New alert channel. Email is the first type and is already selected.
- Enter the email address that should receive alerts.
- Click Save channel.
Shortly after the channel is created, LoadFocus sends a one-time confirmation message to it, so you know delivery works without triggering a real incident. The channel's row then shows a Confirmed badge. To send another sample message at any time, click Test on the channel's row.
Use a shared team inbox or distribution list (for example alerts@yourcompany.com) if you want more than one person to receive alerts. Create one Email channel per address you want to notify. Adding the same address twice is refused.
Alert emails have the subject [LoadFocus] Failure Alert Triggered for <check name> (or Degraded / Recovery), which is handy for mail filters.
Attach it to your checks
Creating the channel makes it available to your whole team. To route a specific monitor's alerts to this address, select the channel in the check's notification settings, see Alert Channels on a check. Alert channels are shared across LoadFocus services, so load testing and page speed alerts can use the same email address.
Troubleshooting
- No confirmation message arrived: check your spam or quarantine folder, confirm the address is spelled correctly, then click Test on the channel's row. The confirmation is sent only once.
- Allowlist
contact@loadfocus.comin your mail provider so alert emails are never filtered. - Team members with a view-only role can see channels but cannot create or delete them.