Maintenance Windows

What a Maintenance Window Is

A Maintenance Window is a scheduled time range during which alerts are suppressed for the checks you select, for example during a planned deploy or scheduled maintenance. Crucially, the checks still run and record results during the window; only the notifications are silenced. This keeps your history complete while preventing expected, self-inflicted failures from paging your team.

Manage Maintenance Windows

Open the Maintenance Windows page to create and manage windows (click New Window to add one). For each window you set:

• A name.
• A timezone (see below).
• A start and end date and time.
• A repeat option: does not repeat, daily, weekly (pick the days of the week), or monthly. A repeating window must be shorter than its repeat period: under 1 day for daily, under 7 days for weekly, under 28 days for monthly. A monthly window set for the 29th, 30th or 31st runs on the last day of shorter months.
• An optional repeat until date, after which the recurrence stops.
• What the window applies to: all checks, or specific checks and check groups.
• An enabled switch, on by default. Switch it off to keep a window without applying it.

Each plan caps how many windows you can keep: Free 2, Starter 10, Professional 50.

Time Zone

Pick the Timezone for each window. It starts as your browser's time zone, and the start, end and repeat-until values are read in the zone you pick. Recurring windows follow daylight saving time, so a daily window set for 02:00 stays at 02:00 local time all year.

What Gets Suppressed

During an active maintenance window, LoadFocus suppresses notifications across every alert delivery path for the targeted checks, including:

• Email
• Slack
• Microsoft Teams
• Webhook
• PagerDuty
• Opsgenie
• Discord

It also suppresses metric alerts, SSL-expiry alerts, domain-expiry alerts and repeat reminders while a check stays down. When the window ends, alerting returns to normal. Time inside a window is also left out of SLA and SLO reports.

To set up the alert channels themselves, see Alert Channels.