Slack Alerts

What the Slack channel does

A Slack alert channel posts a message to a Slack channel or user whenever one of your monitors changes state: a check fails, recovers, runs degraded, or an SSL certificate is about to expire. Alerts land where your team already works, so nobody has to watch a dashboard.

Get the webhook from Slack

  1. Open Slack's incoming webhook setup for your workspace.
  2. Create an Incoming Webhook and pick a default channel for it.
  3. Copy the generated webhook URL.

Add the channel in LoadFocus

  1. Go to the Alert Channels page.
  2. Click New Alert Channel and choose Slack in the channel list.
  3. Fill in the two fields:
    • the target, as #channel or @user (this can override the webhook's default channel)
    • the webhook URL you copied from Slack
  4. Click Save Configuration.

Right after the channel is created, LoadFocus sends a one-time confirmation notification to it, so you know delivery works without triggering a real incident. There is no separate test button; the confirmation message is the test.

Attach it to your checks

Creating the channel makes it available to your whole team. To route a specific monitor's alerts to Slack, select the channel in the check's notification settings, see Alert Channels on a check. Alert channels are shared across LoadFocus services, so load testing and page speed alerts can use the same Slack channel.

Troubleshooting

  • No confirmation message arrived: re-check the webhook URL, and confirm the webhook was not removed in Slack (workspace admins can revoke them).
  • Messages go to the wrong place: the #channel or @user field overrides the webhook default; make sure it names an existing channel (with the #) or user (with the @).
  • Team members with a view-only role can see channels but cannot create or delete them.