Alert Channels

Supported Alert Channels

LoadFocus delivers monitor notifications, check failure, recovery, degraded, and SSL-expiry events, through seven channel types:

• Email, the default; send alerts to any inbox
• Slack, post to a channel or user via an incoming webhook
• Discord, post to a server channel via a webhook
• PagerDuty, trigger and auto-resolve incidents via the Events API v2
• Opsgenie, create and auto-close alerts via the Alert API, US or EU region
• Microsoft Teams, post to a Teams channel via an incoming webhook
• Webhook, an HTTP POST with a JSON payload to any endpoint you run

Manage Channels

Manage your alert channels on the Alert Channels page. Click New Alert Channel and pick the type you want to add; each channel type's page above walks through the exact fields.

Channels belong to your team and are shared across LoadFocus services: the same Slack channel can receive API monitoring, load testing, and page speed alerts. Team members with a view-only role can see channels but cannot create or delete them.

Delivery confirmation

Right after you create a channel, LoadFocus sends a one-time confirmation notification to it, so you can verify delivery end to end without waiting for a real incident. If the confirmation does not arrive, re-check the channel's credentials (webhook URL or API key); the per-channel pages list the usual causes.

Attach channels to checks

Creating a channel does not by itself route alerts: select the channel in each check's notification settings, or set it on a check group to cover every check in the group. See How to Create a New API Check. To silence alerts during planned work, use Maintenance Windows.