LoadFocus Privacy Policy

Updated May 19, 2018

LoadFocus (“Service”) is a hosted web application developed and maintained by LoadFocus LTD, doing business as "LoadFocus". This Privacy Policy explains the collection and use of information and data across the Service.
LoadFocus respects your right to privacy. All information collected by LoadFocus is used to improve the experience and quality of the Service.

We are a Controller for the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679). Our registered office is at 2 Tournay Road, London, United Kingdom SW67UF. Our company registration number is 9554514. Our representative for the purpose of data protection compliance is Bogdan Popa who can be contacted at contact@loadfocus.com.

Types of information We collect, Why and How

We will only collect personal data from you that we consider to be necessary in the context and purpose in which it's given.

Through your use of our services we may also collect personal data from you about someone else. If you provide us with personal data about someone else, you must ensure that you are authorised to disclose that data to us and that, without us taking any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such personal data for the purposes described in this Policy.

You must, therefore, take reasonable steps to ensure that the third party concerned is aware of and consents to the various matters detailed in this Policy, including: the fact that their personal data is being collected; the purposes for which that data is being collected; the intended recipients of that data; and the third party's right to obtain access to the data (including details of how to request access). Where requested to do so, you must assist us with any requests by the third party to access or update the personal data you have collected from them and provided in connection with our Services.

How to access and control your data

You can review, edit or delete your personal data by contacting us by email to contact@loadfocus.com. We will respond to any request to access or delete your personal data as soon as possible, but certainly within 14 days.

User Information

When you register for LoadFocus site, we collect information such e-mail address and billing information. All Free plan accounts do not required to enter billing information. Billing information is required for all Pro or Business plans.
When you register for a LoadFocus user account, we collect only the e-mail address and any user profile fields which are filled out, such as the users name. This information is used solely for identification inside the Service and email communication to and from the Service between you and the support staff of the site you are using.

Cookies

At LoadFocus.com ("LoadFocus LTD"), we are committed to protecting the privacy and security of our customers and website visitors. The LoadFocus team members are customers themselves, both of LoadFocus and other Internet sites. We therefore fully appreciate and respect the importance of data privacy and security on the Internet.

We believe you should feel both informed and empowered when it comes to our handling and usage of your information.
A cookie is a small amount of data which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and is stored on your computers hard drive.

Cookies are required to use LoadFocus in order to uniquely identify your browser and user preferences while logged in. We use non-permanent cookies for the session that last for up to 1 hour if no activity is present on the site, after which you will be required to log in to the Service again.

We use the following types of cookies on our website:

Strictly necessary cookies. These cookies are essential for you to browse our websites and use the features.

Performance upped. These cookies collect information about how you use our websites. This data may be used to help optimise our website and make it easier for you to navigate.

Functional cookies. These cookies allow our websites to remember choices you make and personalise your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.

Third Party cookies. Third party cookies are those placed by websites and/or parties other than LoadFocus. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.

Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived. To learn more about Google Analytics and your data, visit this Google webpage.

Marketing and Advertising

In accordance with the Digital Advertising Alliance Principles, LoadFocus may work with third party advertisers that use cookies and similar technologies to provide more relevant advertising about our services on our website and across the internet.

To provide this 'interest-based advertising', the parties combine non-personal data about your online activities acquired over time which helps cater advertising that we deliver to you.

Examples of this may include a LoadFocus advertisement on a Facebook page, or a Google-owned page such as a search results page or YouTube, or on a site within Google's advertising network. We do not share your data as part of this process.

If you have opted out of receiving communications from us, we will not use your email for interest-based advertising, although you may still be subject to certain interest based advertising depending upon your browser and device settings.

Data Storage

LoadFocus uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run LoadFocus. Although LoadFocus owns the code, databases, and all rights to the LoadFocus application, you retain all rights to your data.

Security

LoadFocus is hosted at Amazon Web Services (https://aws.amazon.com). For more information on their servers and security, please see Amazon Web Services’s security whitepaper.
Any personal data transferred to us over the internet is protected with Secure Sockets Layer / Transport Layer Security (SSL/TLS) Encryption Certificate technology. This ensures that all personal data transferred is encrypted to prevent eavesdropping and tampering.
Our services can be accessed through the use of an individual user login and password. To protect the confidentiality of data, you must keep your password confidential and not disclose it to any other person. Please alert us immediately if you believe your password has been misused. Additionally, always logout and close your browser when you finish your session, especially if you’re on a public computer. You are ultimately responsible for administering and safeguarding any passwords or memorable words created to control access. Please note, we will never ask you to disclose your password in an unsolicited phone call or email.
If you have any questions about the security of your data, you can contact us at contact@loadfocus.com.

Private Discussion

LoadFocus features the ability to make content private or public. These settings fall under the responsibility of the LoadFocus site in which they are published within. LoadFocus is not liable for user content on other sites.

Disclosure

LoadFocus may disclose personally identifiable information under special circumstances, such as to comply with subpoenas when a users actions may violate the Terms of Service.

Our retention of your information

LoadFocus retains personal data for as long as necessary to provide our services or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly.

If LoadFocus needs to alter, restrict processing of your data, or remove your data we will inform you.

Changes to this Privacy Policy

LoadFocus may modify or update this Policy when necessary to reflect feedback and changes in our services. Visiting our website and/or using our services after any modification to this Policy will constitute your acceptance of such modification and updates. When we update this Policy we will revise the 'Last Update' date at the top of the Policy.

If there are material changes to the Policy or in how LoadFocus uses your personal data, we will notify you either by posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to regularly review this Policy to learn more how LoadFocus is using and protecting your information.

Request my data

LoadFocus to request all data and get it sent to your email address. You can do here.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through email at contact@loadfocus.com.
Copyright © 2018 LoadFocus. All rights reserved.

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