Pricing and Plans

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Load Testing

Page Speed Monitoring

API Monitoring

✨ Yearly Subscription

~ 30% off

Monthly

- 1,500 Concurrent Users
- 300Tests / Year
- 30Tests / Month
- 1 hourTests
- 1 MonthData Retention

Save
$480 with an annual plan
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- 5,000Concurrent Users
- 125,000VUH/Year
- 40Tests / Month
- 5 hourTests
- 6 MonthsData Retention

Save
$2,040 with an annual plan
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- 12,500 Concurrent Users
- 250,000VUH/Year
- 100Tests / Month
- 5 HourTests
- 6 MonthsData Retention

Save
$3,000 with an annual plan
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- 20,000 Concurrent Users
- 500,000VUH/Year
- 500Tests / Month
- 5 HourTests
- 1 YearData Retention
- Live Chat + Email (12h)Support

CONTACT SALES
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Features Overview

Category	Free	BASIC	ESSENTIAL	PRO
Concurrent Users	20	1,500	5,000	12,500
Tests / Year	20	300	500	1000
Tests / Month		30	40	100
Tests	30 seconds	1 hour	5 hour	5 Hour
Data Retention	1 Week	1 Month	6 Months	6 Months
Parallel Tests	1	1	1	3
Load Generators		2 machines	5 machines	10 machines
Cloud Locations	25+ Locations	25+ Locations	25+ Locations	25+ Locations

Features Overview

Category	Free	STARTER	BASIC	PRO
Tests / Month	1	300	5,000	10,000
Cloud Locations	25+ Locations	25+ Locations	25+ Locations	25+ Locations
Data Retention	1 Week	3 Months	3 Months	12 Months
Unlimited URLs
Unlimited Configurations
Support	Limited Support	Limited Support	Limited Support	Live Chat + Email (12h)
Whitelabel Reports

Need more? We have additional options if you need more concurrent users or a bigger duration per test.

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Questions about Pricing?

What’s an API check run?

API checks are monitors that do GET, PUT, POST and other typical HTTP requests. Create assertions to check if the response from your API is valid and performant. For billing, we count any HTTP request as a check run. API check runs have a timeout threshold of 30 seconds.

How do you bill?

The Professional plan, is paid upfront at the beginning of the subscription cycle. Overages will be added to the invoice of the next subscription cycle or when it reacheas a certain threshold.

What does location mean?

Location stands for the geographic area from where the virtual users (users) are going to hit your application. See a full list of locations.

What payment types do you accept?

We accept Visa, Mastercard, and American Express credit card payments. Stripe is our payment processor and handles all payments.

How do I contact you?

Send us an email at contact[at]loadfocus.com or by clicking the Support button, from the bottom right side of every page.

What happens if I reach the test runs limits of my plan?

If you reach the limits of your plan, you'll need to upgrade to a higher plan to unlock your limits.

Do you offer monthly plans?

Yes, we offer both monthly and yearly plans.

How to find invoices?

All invoices are visible and can be downloaded from your account page https://loadfocus.com/account page in the Billing tab.

What happens if the price of my subscribed plan changes?

If you subscribed to a specific plan, like our Professional Plan, you'll remain at that price until you downgrade your subscription. However, if you upgrade or downgrade your plan in the future and opt for the Professional Plan again, you'll then be charged the current price. Any plan changes may adjust your subscription price, but we'll always notify you beforehand, offering clear communication and the option to opt-out if needed.

Questions about Pricing?

Is there a minimum contract term?

There is no minimum contract term. Our paid plans are billed month to month, or year to year. Upgrade, cancel, and upgrade again later if you want.

When am I billed?

If you are on the month to month paid plan, we will bill each month on your sign up or upgrade day to the paid plan.If you are on the Yearly paid plan, we will bill each year on your sign up or upgrade day to the Yearly paid plan.

What happens when you cancel the paid plan subscription?

When you downgrade to Free plan or cancel the paid plan subscription, your account will not have access to paid features for the remaining of the paid period, and you won’t be charged any more.

Which testing locations are available?

For the Free plan, all tests run from Amazon’s US-East location. More than 25 locations are available for the paid plans.

What does location mean?

Location stands for the geographic area from where the virtual users (users) are going to hit your application. See a full list of locations.

Do you offer refunds?

If you experience issues with our cloud testing platform that make it unusable for you, let us know and we’ll do our best to help. For more details, please check the terms and conditions.

What happens if I reach the test runs limits of my plan?

If you reach the limits of your plan, you'll need to upgrade to a higher plan to unlock your limits.

What counts as a test run?

A test run represents one entire execution of any test, whether triggered manually, via scheduling, through the API or any other extension.

What does 1 virtual user mean?

1 virtual user means that LoadFocus will start 1 virtual user each second (e.g. make 1 request)

What does Virtual User Hours (VUH) mean?

Virtual User Hours (VUH) represent the total testing time in hours, calculated by multiplying the highest number of users simulated during a test by the test’s duration. The result is rounded up to the nearest full hour.

Is there a Free Account?

Using the Free account, some features are limited, i.e. the total number of virtual users, duration of tests. Also, some features may be locked for the Free plan.