What is the General Data Protection Regulation?

The GDPR is a European Union (EU) privacy law that will affect businesses around the world when it becomes enforceable on May 25, 2018. It regulates how any organization that is subject to the Regulation treats or uses the personal data of people located in the EU . Personal data is any piece of data that, used alone or with other data, could identify a person. If you collect, change, transmit, erase, or otherwise use or store the personal data of EU citizens, you'll need to comply with the GDPR.

The GDPR will replace an older directive on data privacy, Directive 95/46/EC, and it introduces a few important changes that may affect MailChimp users.

What data does LoadFocus store?

The LoadFocus platform stores on the platform all the information that is displayed on the users account when logging into the platform and browsing to:“https://loadfocus.com/account”

The other piece of information stored are the invoices that we create for each payment and that is used for LoadFocus platform accounting purposes.

Why does LoadFocus store this data?

The data that we store for all of our clients is only used for the account login on our platform and for subscription purposes for each of our clients.

How to reach us?

For reaching us please login into your account on the LoadFocus platform and use the "Contact Support" form.

How to withdraw your consent?

In the case that you would like to withdraw your consent for us processing the data please raise a ticket on our ticketing system.

Please browse to your account page and click on the ticketing system.

Where do we have your data from?

The entire data that we own is the data that was provided to us by our customers: - when the customer has created his/her account on the LoadFocus platform
- when the users have requested that information regarding our blog posts to be sent to them

Why are you emailing me?

The emails that you are receiving for us are categorised as follows:

1. emails that you receive as notifications when your tests on the LoadFocus platform end
2. emails that you receive regarding the subscription you have with us
3. emails that you receive with blog content related to the subjects of testing to which all the users have subscribed

How do I request access to my data?

For requesting access to your data please follow the steps below:

- login into your account
- browse to your account details - Section "REQUEST YOUR DATA"
- click on "Request data"
- browse to https://loadfocus.com/request-my-data and submit the details

Who are the sub-processors that LoadFocus uses?

- Stripe: for secure processing of the payments
- Amazon AWS: for storing the invoices of our clients in a secure environment
- MailChimp: for securely storing the emails of our clients
All our sub-processors are fully GDPR compliant.

Who is the the Data Protection Officer for LoadFocus?

The Data Protection Officer assigned by LoadFocus is Bogdan Popa.