Note: Freshstatus was discontinued on 31 March 2026; status pages now live inside Freshservice's Pro and Enterprise plans. The comparison below is kept for teams moving their status page.
What was Freshstatus?
Freshstatus (freshstatus.io, by Freshworks) was a dedicated status-page and incident-communication tool. It hosted public and private status pages, organised your services into components, managed incidents and scheduled maintenance with reusable templates, and notified subscribers by email and SMS. It integrated with Freshdesk, Freshservice and Freshping, so teams already inside the Freshworks suite could wire status updates into their existing support and on-call workflows.
One thing Freshstatus did not do was monitor your infrastructure. It was a communication layer: the actual uptime and API checks came from a separate tool such as Freshping (whose free accounts were switched off in March 2026), or you updated component status manually. On price it was generous: the free plan included unlimited components, unlimited incidents and maintenance, public and private pages, and even a custom domain, with a subscriber cap, and paid plans (around $25 per month) lifted subscriber limits and added seats. None of these plans can be bought any more; Freshworks now sells status pages only as part of Freshservice Pro and Enterprise.
When Freshstatus was the right tool
Freshstatus was a strong fit when status communication itself was the core need and you already had monitoring elsewhere:
- You lived in the Freshworks suite. If your team used Freshdesk, Freshservice or Freshping, the native integrations and shared account made Freshstatus an easy add-on. Today the same need is met by the status pages in Freshservice Pro and Enterprise.
- You wanted a free custom domain. Freshstatus was one of the few tools that allowed a branded custom domain on its free plan. That free plan ended with the product on 31 March 2026.
- You needed clean incident comms. Incident templates, scheduled maintenance, private pages and email or SMS subscribers covered customer communication well.
Where Freshstatus stops being enough
- It does not monitor anything. You still run separate uptime and API monitoring (typically Freshping) and wire it in, or update status by hand, which tends to drift from reality.
- Two tools, two setups. Monitoring lives in one product and the status page in another, so configuration, alerts and history are split across systems.
- No load testing or page-speed monitoring. Freshstatus is single-purpose, so performance testing and Core Web Vitals tracking live in other tools and bills.
LoadFocus vs Freshstatus: feature comparison
| Feature | LoadFocus | Freshstatus (until 31 March 2026) |
|---|---|---|
| Built-in API and uptime monitoring | Included | None, bring your own (e.g. Freshping, whose free accounts ended in March 2026) |
| Status page driven automatically by your monitors | Yes | Manual or via integration |
| 90-day uptime from real check data | Yes | Depends on wired-in data |
| Incidents and scheduled maintenance | Yes | Yes (with templates) |
| Public and private status pages | Public page included | Yes |
| Email subscribers | Yes | Yes (plus SMS) |
| Custom domain with automatic HTTPS | Paid plans, certificate included | Was free; ended with the product |
| Load testing and page-speed monitoring in the same tool | Yes | No |
| Free tier | Yes | Was generous; no longer available |
When LoadFocus is the right alternative to Freshstatus
You already run API or uptime monitoring
With LoadFocus API monitoring, your status page is driven by the checks you already run. Component status and 90-day uptime reflect real results from 25+ regions automatically, with nothing to update by hand and no second tool to keep in sync.
You want one tool, not two
Instead of a monitoring product plus a separate status-page product, LoadFocus bundles the monitoring and the public status page together in one account and one bill, with a free tier to start and a custom domain on paid plans.
You also need load and performance testing
The same account covers cloud load testing, JMeter testing and page-speed monitoring, so performance, uptime and status all live in one place.
You are not tied to the Freshworks suite
If you do not already use Freshdesk, Freshservice or Freshping, the main reason to stay with Freshworks falls away, since its status pages now come only with Freshservice Pro and Enterprise. LoadFocus gives you a clean public status page plus the monitoring that powers it, in minutes.
Reading your status page programmatically
Whatever you are moving from, the integrations you build next matter. Every LoadFocus status page serves a Statuspage-compatible JSON API at /api/v2/summary.json and /api/v2/status.json: an overall indicator, a components array, plus incidents and scheduled_maintenances.
That schema matters beyond Atlassian. It is the de-facto shape for status data, so a dashboard, Slack bot, wallboard or uptime aggregator written against it works here without modification. Incident history is also served as RSS and Atom, and there is an SVG status badge for READMEs. Full response shapes are in the Status Page API reference. You can see the result on LoadFocus's own status page, which runs on exactly this.
Migration from Freshstatus
Moving is straightforward: recreate your components in the LoadFocus status-page editor, map each one to the monitors that power it (status then flows automatically), add your incidents and maintenance templates, and point your status. subdomain at LoadFocus with the two DNS records shown in the editor. HTTPS is issued and auto-renewed for you. See the Status Pages guide to get started.
FAQ: LoadFocus vs Freshstatus
Can LoadFocus replace Freshstatus?
For teams that want a public status page driven by their own monitoring, yes. If you depend on the Freshworks suite, the status pages built into Freshservice Pro and Enterprise are the direct successor to Freshstatus, which closed on 31 March 2026.
Does Freshstatus monitor uptime?
No. Freshstatus displays the status you provide and manages incident communication; it does not run checks. Monitoring typically comes from a separate tool such as Freshping. LoadFocus includes the monitoring and drives the page from it.
How does pricing compare?
Freshstatus no longer has a price: it was discontinued on 31 March 2026, and its free plan, custom domain included, went with it. Freshworks now offers status pages only inside Freshservice Pro and Enterprise, which are IT service-desk plans. LoadFocus offers a free public status page and bundles a custom domain into paid plans alongside the API, uptime and performance monitoring you would otherwise buy separately.
Will my status page update automatically?
Yes. LoadFocus components are mapped to your monitors, so live status and 90-day uptime update from real check results without manual edits or a second tool to integrate.
Can I use my own domain?
Yes, on paid plans you can serve the page at status.yourcompany.com with an automatically issued, auto-renewing HTTPS certificate.
Can I use both tools together?
Not any more, because Freshstatus closed on 31 March 2026. Teams that kept it for customer-facing comms inside Freshworks now use Freshservice status pages, and can still run LoadFocus for the underlying monitoring, load testing and an internal status page.
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