What is Freshstatus?
Freshstatus (freshstatus.io, by Freshworks) is a dedicated status-page and incident-communication tool. It hosts public and private status pages, organises your services into components, manages incidents and scheduled maintenance with reusable templates, and notifies subscribers by email and SMS. It integrates with Freshdesk, Freshservice and Freshping, so teams already inside the Freshworks suite can wire status updates into their existing support and on-call workflows.
One thing Freshstatus does not do is monitor your infrastructure. It is a communication layer: the actual uptime and API checks come from a separate tool such as Freshping, or you update component status manually. Freshstatus is genuinely generous on price, the free plan includes unlimited components, unlimited incidents and maintenance, public and private pages, and even a custom domain, with a subscriber cap on the free tier and affordable paid plans (around $25 per month) lifting subscriber limits and adding seats.
When Freshstatus is the right tool
Freshstatus is a strong fit when status communication itself is the core need and you already have monitoring elsewhere:
- You live in the Freshworks suite. If your team uses Freshdesk, Freshservice or Freshping, the native integrations and shared account make Freshstatus an easy add-on.
- You want a free custom domain. Freshstatus is one of the few tools that allows a branded custom domain on its free plan, which is a real advantage for small teams.
- You need clean incident comms. Incident templates, scheduled maintenance, private pages and email or SMS subscribers cover customer communication well.
Where Freshstatus stops being enough
- It does not monitor anything. You still run separate uptime and API monitoring (typically Freshping) and wire it in, or update status by hand, which tends to drift from reality.
- Two tools, two setups. Monitoring lives in one product and the status page in another, so configuration, alerts and history are split across systems.
- No load testing or page-speed monitoring. Freshstatus is single-purpose, so performance testing and Core Web Vitals tracking live in other tools and bills.
LoadFocus vs Freshstatus: feature comparison
| Feature | LoadFocus | Freshstatus |
|---|---|---|
| Built-in API and uptime monitoring | Included | None, bring your own (e.g. Freshping) |
| Status page driven automatically by your monitors | Yes | Manual or via integration |
| 90-day uptime from real check data | Yes | Depends on wired-in data |
| Incidents and scheduled maintenance | Yes | Yes (with templates) |
| Public and private status pages | Public page included | Yes |
| Email subscribers | Yes | Yes (plus SMS) |
| Custom domain with automatic HTTPS | Paid plans, certificate included | Yes, even on free plan |
| Load testing and page-speed monitoring in the same tool | Yes | No |
| Free tier | Yes | Yes (generous, subscriber cap) |
When LoadFocus is the right alternative to Freshstatus
You already run API or uptime monitoring
With LoadFocus API monitoring, your status page is driven by the checks you already run. Component status and 90-day uptime reflect real results from 25+ regions automatically, with nothing to update by hand and no second tool to keep in sync.
You want one tool, not two
Instead of a monitoring product plus a separate status-page product, LoadFocus bundles the monitoring and the public status page together in one account and one bill, with a free tier to start and a custom domain on paid plans.
You also need load and performance testing
The same account covers cloud load testing, JMeter testing and page-speed monitoring, so performance, uptime and status all live in one place.
You are not tied to the Freshworks suite
If you do not already use Freshdesk, Freshservice or Freshping, the main reason to choose Freshstatus falls away. LoadFocus gives you a clean public status page plus the monitoring that powers it, in minutes.
Migration from Freshstatus
Moving is straightforward: recreate your components in the LoadFocus status-page editor, map each one to the monitors that power it (status then flows automatically), add your incidents and maintenance templates, and point your status. subdomain at LoadFocus with the two DNS records shown in the editor. HTTPS is issued and auto-renewed for you. See the Status Pages guide to get started.
FAQ: LoadFocus vs Freshstatus
Can LoadFocus replace Freshstatus?
For teams that want a public status page driven by their own monitoring, yes. If you depend on the Freshworks suite (Freshdesk, Freshservice, Freshping) or need SMS subscribers and audience-specific private pages, Freshstatus remains more specialised for pure incident communication.
Does Freshstatus monitor uptime?
No. Freshstatus displays the status you provide and manages incident communication; it does not run checks. Monitoring typically comes from a separate tool such as Freshping. LoadFocus includes the monitoring and drives the page from it.
How does pricing compare?
Freshstatus is affordable and even allows a custom domain on its free plan, but it covers only the status page, so you also pay for a monitoring tool. LoadFocus offers a free public status page and bundles a custom domain into paid plans alongside the API, uptime and performance monitoring you would otherwise buy separately.
Will my status page update automatically?
Yes. LoadFocus components are mapped to your monitors, so live status and 90-day uptime update from real check results without manual edits or a second tool to integrate.
Can I use my own domain?
Yes, on paid plans you can serve the page at status.yourcompany.com with an automatically issued, auto-renewing HTTPS certificate.
Can I use both tools together?
Yes. Some teams keep Freshstatus for customer-facing comms inside Freshworks and use LoadFocus for the underlying monitoring, load testing and an internal status page. Most teams consolidate over time.
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