Monitoring for hosting providers
Independent of your own network.

When you sell uptime, your monitoring cannot depend on the thing it monitors. LoadFocus checks your infrastructure from outside, and gives customers a status page that is not hosted on the platform having the outage.


Internal monitoring dies with the platform

Monitoring that runs inside your own infrastructure has an obvious failure mode: the outage takes out the monitoring, and the first credible report comes from a customer. The same applies to a status page served from the affected platform, which goes down precisely when it is most needed.


Monitoring you can still trust during an incident

Check from outside

Checks run from cloud regions independent of your network, so detection survives an outage that takes your own systems with it.

Cover the non-HTTP surface

TCP monitors for the ports customers depend on and DNS monitors for records resolving correctly. A hijacked or misconfigured record is an outage that returns 200 to anyone checking the wrong thing.

Communicate without adding load

A hosted status page with incidents, maintenance windows and subscriptions handles the communication side, and stays up because it is not on your platform.


Where to go next


Hosting provider monitoring: FAQ

Why monitor from outside our own network?

Because monitoring inside the failure domain fails with it. External checks are the only ones that still report during the incident you most need reporting on.

Can we watch DNS as well as HTTP?

Yes. DNS monitors assert on record values and resolution time, which catches hijacked or misconfigured records that an HTTP check would miss.

Can the status page use our own domain?

Yes, with a custom domain and automatic HTTPS.

Can we show uptime to customers?

Yes. A status page displays live status and 90-day uptime for the services you choose to publish.

Learn more. Read on our blog.

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