You can add query parameter to your request either in the URL or in the Query Parameters field

  • http://www.example.com?query1=value1&query2=value2
  • http://www.example.com?query1=value1&query2=value2#hash1
  • http://api.example.com/v2/resources/1?query1=value1&query2=value2

Both methods are valid, if you add query params in the URL and also in the Query Parameter fields they’ll be concatenated and all query parameters will be used


Here are some possible reasons:

Declines can happen for a variety of reasons. When we submit a charge to your customer’s bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, such as your customer’s spending habits, account balance, and card information like the expiration date and CVC.

Since these signals are constantly changing, a previously successful card might be declined in the future. Even if all of the card information is correct, and your customer previously had a successful payment, a future charge can still be declined by a bank’s overzealous fraud systems.


  1. Try with a different card, American Express is more strict about security checks
  2. Make sure all details are correct: Name, Card Number, Expiration Data, CVC
  3. Try to create a new account starting directly with a Pro account


The Hypertext Transfer Protocol (HTTP) is enable communications between clients and servers.

HTTP works as a request-response protocol between a client and server.
A web browser may be the client, and an application on a computer that hosts a web site may be the server.

Example: When loading a website from your browser a GET request is executed. Then the server returns a response to the client. The response contains status information about the request and may also contain the requested content.


Enter the URL for your website or API (i.e. http(s)://www.example.com).
Only public URLs are supported. Local URLs: http://localhost, 192.x.x.x addresses or any local ports will not be reached.

HTTP requests
Valid URLs for Websites or API Endpoints

  • example.com
  • www.example.com
  • http://example.com
  • http://www.example.com
  • http://www.example.com/#hash1
  • http://www.example.com?query1=value1&query2=value2
  • http://www.example.com?query1=value1&query2=value2#hash1
  • http://api.example.com/v2/resources/1?query1=value1&query2=value2

HTTPS request
Valid URLs for Websites or API Endpoints

  • https://example.com
  • https://www.example.com
  • https://www.example.com/#hash1
  • https://www.example.com?query1=value1&query2=value2
  • https://www.example.com?query1=value1&query2=value2#hash1
  • https://api.example.com/v2/resources/1?query1=value1&query2=value2


The POST request method is designed to request that a web server accepts the data enclosed in the request message’s body for storage.

POST – Submits data to be processed to a specified resource

POST Body (key/value pairs):  name1=value1&name2=value2

More details about POST requests:

  • POST requests are never cached
  • POST requests do not remain in the browser history
  • POST requests cannot be bookmarked
  • POST requests have no restrictions on data length


It’s super easy to change your account password in LoadFocus.

In Account, select Change Password.

To update your password, simply enter the new password in the pass word field where it reads “Enter a new password.” Confirm your password in the field below.


If your credit card is declined, we recommend contacting Stripe, our billing provider, for more info.

While have no control over your card being declined, we can point you in the right direction to find out why it happened. Please review this FAQ Declined Charges from Stripe to understand better why your card has been declined,

If you continue having trouble we recommend using an alternate card.